TY  - BOOK
AU  - Franken,P.,et al
ED  - Arndt, U
ED  - Konig, D
ED  - Schmidt, V
TI  - Queues & point processes
T2  - Wiley series in probability & mathematical statistics
SN  - 0471100749
U1  - 16.03 
PY  - 1982///
CY  - Chichester
PB  - John Wiley & Sons
ER  -